Category 13 - INET.2000 Service 1 - GENERAL.OVERVIEW INET 2000 GENERAL OVERVIEW -------------------------- INET 2000, THE INTELLIGENT NETWORK, IS A SERVICE OFFERED BY TELECOM CANADA TO FACILITATE INFORMATION MANAGEMENT. INFORMATION AS A COMMODITY HAS BECOME WIDELY RECOGNIZED WITH THE GROWTH OF THE COMPUTER INDUSTRY AND TELECOMMUNICATIONS. INET 2000 PROVIDES YOU WITH THE ABILITY TO: - LOCATE, ACCESS AND RETRIEVE ON-LINE INFORMATION THROUGH THE USE OF THE INET 2000 DIRECTORIES; - MANIPULATE INFORMATION USING A PERSONAL WORKSPACE AND COMMAND FILES; - DISTRIBUTE, DISSEMINATE AND COMMUNICATE INFORMATION THROUGH MESSAGING, DATA CONFERENCING AND NOTICE BOARDS. THESE FEATURES COMBINE WITH EASE OF USE, SUMMARIZED BILLING AND TERMINAL INDEPENDENCE TO MAKE INET 2000 AN EXCITING SOLUTION TO THE CHALLENGE OF OFFICE AUTOMATION. INET 2000 IS ACCESSABLE FROM VIRTUALLY ANY LOCATION IN CANADA. IN FACT, SINCE IT RESIDES ON THE DATAPAC NETWORK IT CAN LINK TO PACKET SWITCHED NETWORKS IN THE UNITED STATES AND MANY OTHER COUNTRIES IN THE WORLD. INET 2000 COMPRISES EIGHT MAJOR ACTIVITIES AND A NUMBER OF ASSOCIATED FEATURES. 1. GATEWAY DIRECTORY ----------------- THE GATEWAY DIRECTORY LISTS ALL INFORMATION SERVICE PROVIDERS AVAILABLE THROUGH INET 2000 AND DESCRIBES EACH OF THE ONLINE SERVICES THEY OFFER. IT ALSO CONTAINS AN ONLINE CATALOGUE LISTING PRODUCTS WHICH YOU CAN ORDER ONLINE. ALL SERVICES AND PRODUCTS ARE CROSS-REFERENCED IN AN EXTENSIVE ONLINE THESAURUS SO YOU CAN SEARCH FOR THE INFORMATION YOU NEED USING ANY OF THE THOUSANDS OF TERMS IN THE THESAURUS. EACH PRODUCT ENTRY OR SERVICE LISTING IN THE GATEWAY INCLUDES A DESCRIPTION OF THE ITEM OR SERVICE AND THE COST. 2. PERSONAL DIRECTORY ----------------- THE PERSONAL DIRECTORY IS YOUR PRIVATE AREA FOR STORING LISTINGS TO ONLINE SERVICES WHICH YOU ACCESS FREQUENTLY. YOU CAN COPY ANY SERVICE LISTINGS FROM THE GATEWAY DIRECTORY OR YOUR NOTICE BOARD INTO YOUR PERSONAL DIRECTORY. YOU CAN ADD YOUR PERSONAL DESCRIPTION OF THE CONTENTS OF THE DIRECTORY AND CHOOSE A NICKNAME WHICH YOU CAN USE TO FACILITATE ACCESSING THE SERVICE. 3. NOTICE BOARDS ------------- YOUR NOTICE BOARD IS AN AREA WHERE YOU AND YOUR ASSOCIATES MAY STORE AND DISPLAY A VARIETY OF INFORMATION. YOU MAY INCLUDE IN YOUR NOTICE BOARD ASSOCIATION NEWSLETTERS, TELEPHONE LISTS, LISTS OF YOUR IN- HOUSE DATABASES AND FREQUENTLY USED PUBLIC SERVICES. ALL NOTICE BOARDS CONTAIN THE INET 2000 TRAINER, WHICH YOU MAY USE TO LEARN HOW TO OPERATE INET 2000. 4. INET MESSAGING -------------- INET 2000 OFFERS A COMPLETE AND INTEGRATED MESSAGING SERVICE. YOU CAN SEND MESSAGES TO AND RECEIVE MESSAGES FROM ANY SUBSCRIBER OF EITHER INET 2000, ENVOY 100 AND GTE'S TELEMAIL SERVICE. MESSAGES CAN ALSO BE SENT TO INTERNATIONAL TELEX DESTINATIONS. YOU CAN USE ENVOYPOST TO SEND A MESSAGE ANYWHERE IN CANADA OR THE U.S.A. USING INET MESSAGING AND THE CANADA POST CORPORATION'S JOINT SERVICE. INFORMATION OBTAINED THROUGH INET 2000 CAN BE INCORPORATED IN ANY MESSAGE WITHOUT TIME CONSUMING RE-TYPING. 5. PROFILE ------- YOUR PERSONAL PROFILE OFFERS A CHOICE IN THE WAY YOU INTERACT WITH INET 2000. YOU CAN USE INET 2000 IN EITHER ENGLISH OR FRENCH AND SELECT THE TERMINAL TYPE WHICH ALLOWS YOU TO MAXIMIZE THE CAPABILITIES OF YOUR TERMINAL OR PERSONAL COMPUTER. THE INTERFACE OPTION ALLOWS YOU TO CHOOSE THE AMOUNT OF EXPLANATION THAT INET 2000 DISPLAYS WHEN YOU ARE USING THE SERVICE. YOU MAY ALSO PRE-SELECT THE ACTIVITY WITH WHICH YOU WISH TO BEGIN EACH INET 2000 SESSION. THESE AND OTHER OPTIONS ARE UNDER YOUR PERSONAL CONTROL AND MAY BE CHANGED AT ANY TIME. 6. WORKSPACE --------- YOUR INET 2000 WORKSPACE CONTAINS A STORAGE AREA FOR THE ONLINE FILING OF INFORMATION AND AN EASY-TO-USE EDITOR FOR CREATING OR MODIFYING TEXT. FILES MAY BE GROUPED TOGETHER INTO ONLINE FILE FOLDERS USING DESCRIPTIVE FILE NAMES AND GROUPS. TWO VERSIONS OF THE EDITOR ARE AVAILABLE - ONE FOR USERS WITH A SCROLL OR ASCII TYPE OF TERMINAL AND A DIFFERENT VERSION FOR TERMINALS OR PERSONAL COMPUTERS WITH FULL SCREEN CAPABILITIES. 7. NEWS ---- THE INET 2000 NEWS CONTAINS HIGHLIGHTS OF NEW INFORMATION SERVICE PROVIDERS AVAILABLE ON INET 2000, CHANGES TO EXISTING ISP SERVICES AND EXPLANATIONS OF NEW INET 2000 FEATURES. 8. ONLINE GUIDE ------------ INET 2000'S ONLINE GUIDE PROVIDES ONLINE REFERENCE MATERIAL ON USING THE SYSTEM, INCLUDING DETAILED INSTRUCTIONS ON EACH INET 2000 ACTIVITY AND COMMAND. INET 2000 HAS AN ARRAY OF SOPHISTICATED FEATURES WHICH MAY BE USED IN COMBINATION WITH THESE ACTIVITIES TO COMPLETE YOUR INFORMATION MANAGEMENT PACKAGE. - RECORDING --------- INET 2000'S RECORDING FEATURE ALLOWS YOU TO MAKE AN ELECTRONIC COPY OF ANY INFORMATION VIEWED THROUGH INET 2000 AND STORE IT IN A FILE IN YOUR WORKSPACE. THIS INFORMATION COULD ALSO BE MODIFIED AND DISTRIBUTED TO OTHER INET 2000 USERS VIA INET MESSAGING OR DATA CONFERENCING. - DATA CONFERENCING ----------------- YOU CAN HOLD AN ELECTRONIC CONFERENCE WITH UP TO TWELVE OTHER INET 2000 USERS. THE CHAIRPERSON OF A CONFERENCE CAN PERFORM ALL INET 2000 ACTIVITIES WHILE THE OTHER CONFERENCE PARTICIPANTS WATCH. THIS FEATURE CAN BE USED TO HOLD ONLINE TRAINING SESSIONS, TO VIEW A PRESENTATION STORED IN YOUR WORKSPACE OR TO CONSULT WITH COLLEAGUES. - COMMAND FILES ------------- INET 2000'S COMMAND FILE FEATURE ALLOWS YOU TO PERFORM A VARIETY OF INET 2000 ACTIVITIES USING A PRE-SELECTED SERIES OF COMMANDS. COMMAND FILES CAN BE USED TO AUTOMATICALLY PERFORM A DAILY SEARCH FOR INFORMATION ON A GIVEN TOPIC, TO HAVE INET 2000 ADD SERVICES TO YOUR PERSONAL DIRECTORY OR TO SEND A MESSAGE USING INET MESSAGING. - ACCESSING INFORMATION SERVICE PROVIDERS --------------------------------------- YOU MAY ACCESS ANY INFORMATION SERVICE PROVIDER WHICH IS LISTED IN THE GATEWAY DIRECTORY, YOUR NOTICE BOARD OR PERSONAL DIRECTORY. IF YOU ARE NOT ACCREDITED TO THE SERVICE, A REQUEST FOR ACCREDITATION FORM IS AUTOMATICALLY PRESENTED. ONCE ACCREDITED, YOU MAY ACCESS THE SERVICE FROM ANY DIRECTORY IN WHICH IT IS LISTED, OR FROM ANY OTHER INET 2000 ACTIVITY EXCEPT MESSAGING. - ONLINE ASSISTANCE ----------------- INET 2000 PROVIDES A FULL RANGE OF ONLINE ASSISTANCE. HELP IS OFFERED AT EVERY PROMPT ON THE SYSTEM IN THREE FORMS - A GENERAL MESSAGE DESCRIBING THE ACTIVITY YOU ARE IN AND FREQUENTLY USED COMMANDS, A FULL LIST OF ALL COMMANDS THAT CAN BE ENTERED AT THE PROMPT, AND HELP ON ANY GIVEN COMMAND. FOR MORE DETAILED INSTRUCTIONS, THE ONLINE GUIDE IS AVAILABLE AND CAN BE ACCESSED FROM ALL INET 2000 ACTIVITIES. THE INET TRAINER IS AN ONLINE TUTORIAL LISTED IN YOUR NOTICE BOARD. THIS TRAINER MAY BE USED TO TEACH YOURSELF HOW TO USE INET 2000. FOR ADDITIONAL INFORMATION CONTACT THE INET 2000 CUSTOMER ASSISTANCE CENTRE TOLL FREE) AT 1-800-267-8480.